Privacy policy

 

Our Commitment

We are committed to protecting any personal information about you that we hold. The below privacy policy sets out how we generally manage your personal information and safeguard your privacy.

 

Personal Information

Personal information is information that identifies you or could identify you. During your interactions with Peekyboo we may collect personal information such as:

  • Your name, address and contact details.
  • Payment information such as credit card details and billing address.
  • Your interest in our products, services or events.
  • Information about your dealings with us or anyone else.
  • Any other information which we may need to promote our goods or services.

If you give us information about another person, you should make sure that you are authorised to give us that information. You must also make sure to inform that person of who we are and that we may use and disclose their personal information in accordance with this privacy policy.

Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Disclosure for a business purpose: shared with our processor Shopify and service providers.

 

Using Our Website

We may collect personal information from you when you use our website. This information may be collected when you tell us about yourself, for example, by subscribing, completing an online form, entering details about our products or services, accepting an invitation from us or when you send us an email.

 

Service Providers
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorised to use your personal information only as necessary to provide these services to us.

 

Cookies

When you visit any website it may store information on your browser, mostly in the form of cookies. Cookies are small pieces of data sent from a website and saved on your browser or device. They can be placed by us (Peekyboo or “first party” cookies) or by other companies (third-party cookies).

The information we collect might be about you, your preferences or your device, and is mostly used to make the website work as you expect it to. It doesn't usually directly identify you, but it can give you a more personalised web experience. We allow some of our carefully chosen partners, like Google or Facebook, to place cookies on our site. This helps us understand how our visitors use the website so we can improve your experience. 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please refer to the below information:

  • Read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.
  • You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.


Please refer to the below pages for information about how to opt out of targeted advertising:

  • FACEBOOK - https://www.facebook.com/settings/?tab=ads
  • GOOGLE - https://www.google.com/settings/ads/anonymous
  • BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
  • Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

Use Of Information

We use your personal information to provide our products or services to you, to manage and account for our products or services, to improve our products or services, to manage our relationships with you and to provide you with information about our ideas, events, or other products or services that may interest you.

We may also use your personal information to provide you with information about other services offered by third parties which we think you may find interesting. If you would prefer not to receive this information, please contact us. We will not disclose your personal information to any third parties without your consent, unless we are required to by law or to the extent we use third parties to capture or manage your personal information on our behalf.

 

Third-Party Company Using Website Cookies

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

 

Links to other websites
Our Site includes links to other websites whose privacy practices may differ from those of Peekyboo. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

 

Information Security

We take reasonable steps to protect all information which we hold (including your personal information). We also take reasonable steps to hold information securely in electronic or physical form.

 

Changes To Our Privacy Policy

Sometimes it will be necessary for us to update and change our privacy policy. We reserve the right to change our privacy policy at any time. We may notify you about changes to our privacy policy by posting an updated version on our website.

 

Access To Your Information

You may request access at any time to personal information we hold about you by emailing us. We will deal with all requests for access to personal information as quickly as possible but may charge you a fee where access is provided.

 

Contact

For more information about our privacy policy, or if you would like to make a complaint, please contact us by e-mail at support@peekyboo.com.au.